PAIA Manual
Access to Information Manual
Deploy Everywhere (Pty) Ltd
Registration: 2023/832934/07
Thobani (Founder & Information Officer)
Durban, KwaZulu-Natal, South Africa
Section 51 PAIA
Private Body Manual
30 Calendar Days
Prescribed by PAIA
1. Purpose of This PAIA Manual
The Promotion of Access to Information Act, No. 2 of 2000 (“PAIA”) was enacted to give effect to the South African constitutional right of access to any information held by the State, as well as information held by another person (including a private body) that is required for the exercise or protection of any rights.
This manual outlines the types of records held by Deploy Everywhere (Pty) Ltd, the procedure to request access to these records, and the grounds on which a request may be refused in accordance with PAIA and POPIA.
2. Contact Details of the Information Officer
Requests for access to records must be addressed in writing to our designated Information Officer:
Thobani (Founder & Information Officer)
Deploy Everywhere (Pty) Ltd
+27 73 917 4879
Durban, KwaZulu-Natal, South Africa
3. Guide on How to Use PAIA
The Information Regulator has compiled a comprehensive guide in each official South African language on how to exercise rights under PAIA, as contemplated in Section 10 of PAIA.
You can inspect or obtain a copy of this guide from the Information Regulator’s website at https://inforegulator.org.za or by writing to enquiries@inforegulator.org.za.
4. Categories of Records Held by Deploy Everywhere
Please note that recording a category below does not imply that a request for access will automatically be granted; all requests are subject to statutory evaluation under PAIA:
A. Records Automatically Available (Without Formal Request)
Public website content, published case studies, public code repositories on GitHub, marketing materials, and standard business documentation.
B. Statutory & Company Governance Records
CIPC incorporation documents, memorandum of incorporation, minutes of directors’ meetings, share registers, and statutory returns.
C. Financial & Tax Records
Annual financial statements, tax returns (SARS), accounting records, bank statements, client invoices, and payment receipts.
D. Client, Operational & Engineering Records
Client master service agreements, statements of work, discovery briefs, architectural diagrams, project tickets, and software documentation.
5. Step-by-Step Request Procedure
- 1Complete Prescribed Form 2:
Download and complete the official Form 2: Request for Access to Record of Private Body published by the Information Regulator (available on inforegulator.org.za).
- 2Submit to the Information Officer:
Send the completed Form 2 along with proof of identity and a clear description of the right you are seeking to exercise or protect to: thobani@deployeverywhere.com.
- 3Pay the Prescribed Request Fee:
Unless exempt under PAIA, requesters (other than personal requesters seeking their own personal information) must pay the statutory request fee determined by the Minister of Justice and Correctional Services.
- 430-Day Assessment Period:
Deploy Everywhere will process your request and inform you in writing within 30 calendar days whether the request has been granted or refused, including reasons if refused.
6. Grounds for Refusal of Access
In accordance with Chapter 4 of PAIA, Deploy Everywhere is entitled or obliged to refuse access to records where disclosure would:
- •Violate the unreasonable privacy of a third party, including deceased individuals (Section 63).
- •Compromise trade secrets, proprietary intellectual property, or confidential technical systems of Deploy Everywhere or its clients (Section 64 & 68).
- •Breach a duty of confidentiality owed to a third party in terms of an agreement (Section 65).
- •Endanger the life, physical safety, or cybersecurity of any individual or system (Section 66).
7. Remedies Available if a Request is Refused
If your request for access is refused, or if you disagree with the prescribed fees or the timeline, you may lodge a complaint with the South African Information Regulator:
Information Regulator Complaints (PAIA): PAIAComplaints@inforegulator.org.za
Website: https://inforegulator.org.za